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PSA constantly innovates through automation and the use of intelligent systems to enhance its customers' hubbing operations and competitiveness.
Its operations are managed on a network of more than 300 advanced servers.
Applications such as PORTNET® and Computer Integrated Terminal Operations System (CITOS®) have given PSA the edge to achieve greater levels of productivity and efficiency.
The Flow-Through Gate, introduced in 1997, is a fully automated system that identifies container trucks and gives drivers instructions within 25 seconds.
It handles an average traffic flow of 700 trucks per peak hour, and 9,000 trucks per day.
After a manifest is submitted through PORTNET®, the fully automated and paperless process at the gate clears trucks entering the port within 25 seconds, with the following steps:
In 1999, the Flow-Through Gate System was conferred an Innovation Award at the 11th UK Seatrade Awards for its contribution to the port's excellence.
Portnet.com, a subsidiary of PSA Corporation, helps the entire port and shipping community to increase productivity and efficiency through the greater use of information technology and the Internet. Through constant technological innovation, Portnet.com has consistently been positioned at the forefront of e-business operations in the maritime and shipping industry.
A PSA flagship IT solution – PORTNET® is the world's first nation-wide business to business (B2B) port community solution and a winning entry in the National Infocomm Awards (2006). It has provided the logistics industry with a single sign-on network portal. Through it, PSA has connected shipping lines, hauliers, freight forwarders and government agencies, helping them to manage information better and synchronise their complex operational processes.
From managing complex transhipment processes of shipping lines (EZShip®), supporting slot exchanges among alliance partners (ALLIES™), enabling companies to monitor performance and make critical business decisions (TRAVIS™), integrating port documentations seamlessly with the haulage processes and workflow (Haulier Community System™) to providing a documentation portal between shipping lines and shippers (CargoD2D™), PORTNET® simplifies and synchronises millions of processes for customers moving their cargo through Singapore.
Over 10,000 integrated users rely on the system's unparalleled capability to provide real-time, detailed information on all port, shipping, and logistics processes crucial to their businesses. PORTNET® processes more than 220 million transactions a year.
PSA Singapore's extensive connectivity and staggering volumes are supported by its IT backbone - Computer Integrated Terminal Operations System (CITOS®). First developed in 1988, CITOS® is an Enterprise Resource Planning system that coordinates and integrates every asset from prime movers, yard cranes, quay cranes to containers and drivers.
Previously, resources were allocated to specific areas of the yard and they stayed there regardless of needs elsewhere. With CITOS®, PSA has a powerful tool that allows the port to manage its equipment and people seamlessly, flexibly and in real-time.
Some examples of how CITOS® directs our port operations:
On a typical day, 60 vessels of different sizes call at our port. Although a high number of them arrive out of schedule, our berth planning system allows most of them to be berthed on arrival.
Planning begins 72 hours before the ship arrives, when the shipping line applies for a berth and sends ship stowage and connection instructions to PSA Singapore through PORTNET®.
Once berthed, the quay cranes unload boxes destined for other ports and load boxes brought in by other vessels. The prime movers are tracked individually via the Global Positioning System (GPS) and distributed dynamically among the vessels.
The prime mover moves off to a container holding area in the yard. There, the yard cranes lift containers from prime movers and stack them in the yard. The sequence is reversed for delivery out of the yard to a connecting vessel.
Containers are not stacked in a random manner. When the information is keyed into the system through PORTNET®, CITOS® automatically generates ship stowage plans and yard layout plans based on factors, such as:
This allows PSA Singapore to:
The RCOC (Remote Crane Operations & Control) system, introduced in 2000, supports the running of Remote Yard Operations for Pasir Panjang Terminal.
It enables PSA Singapore to break away from the conventional yard operations where every yard crane is operated by an operator. The operator only handles the mount or offload of container at the chassis lane. The rest of the action is fully automated by the Overhead Bridge Cranes (OHBC). With RCOC, a 6-fold increase in productivity is achieved.
RCOC comprises of a suite of system applications that have the following capabilities:
As a result of the RCOC solution, PSA Singapore achieved the following benefits: