PSA believes in striking a balance between security and operational efficiency. This involves five aspects:
1. Leveraging on Technology
- To ensure higher security without impeding day-to-day operations – e.g. integrating security requirements with operations processes.
2. Cooperation with Government/Foreign Authorities – 3 Levels of Regulatory Frameworks
- To work closely with government agencies such as Immigration and Checkpoints Authority (ICA), Maritime and Port Authority of Singapore (MPA), and Singapore Police Force (SPF) on regulatory requirements and best practices. These regulatory requirements include government-to-government agreements such as Container Security Initiative for US-bound goods and Radiation Detection (Megaports) Initiative for Singapore export containers.
- To adhere to international standards set by international organisations that are in turn administered by the local authorities. One example is International Maritime Organisation's International Ship and Port Facility Security (ISPS) Code, which is administered by MPA.
- PSA is Singapore's first port facility to meet the requirements of the ISPS Code. It is also in the pilot batch of eight companies certified under Singapore Customs' Secure Trade Partnership Programme, which is consistent with World Customs Organisation's SAFE Framework of Standards to secure and facilitate global trade.
3. Integration with Operations
- To achieve seamless operations flow.
- Upgrading security systems to facilitate operations while enhancing security such as Terminal Access Control System (TACS).
- Upgrading IT systems to facilitate seamless exchange of information between stakeholders and customers.
- Designing physical and systems infrastructure in view of additional security requirements e.g. networks, gates and lanes.
4. Mindset Change
- To promote awareness among staff on security issues through communication sessions, drills and training.
5. Collaboration with Industry
- To keep abreast on technology developments and standards.
- Participating in Operation Safe Commerce - a US-funded initiative to determine technologies & processes that could be successfully deployed to ensure that the supply chain is secured without impeding trade.